About Us
Setting the highest installation standards for retro-fit residential insulation
About the IIAA
The Insulation Installation Assurance Association Ltd (IIAA) has been established to set and implement the highest installation standards for retro-fit residential insulation.
The Australian retro-fit insulation industry is unregulated. Installers are not licensed, it does not come under the National Construction Code (NCC) and there is very little consumer protection should issues arise with workmanship and associated long-term defects.
The lack of clear national oversight exposes both consumers and workers to significant risks. While light-touch regulation can encourage innovation, investment and growth, it also leaves room for unchecked practices that may harm consumers, workers and the environment.
What we aim to do
Our aim is to de-risk insulation installation by implementing a comprehensive quality assurance framework which includes accreditation and surveillance of fit-for-purpose products, installers and installations.
It is our strong belief that insulation installed correctly can make a significant contribution to household energy savings and help Australia meet its 2050 net-zero emissions target.
When insulation is installed right, it will maintain a more stable and comfortable indoor temperature, reduce energy costs and provide a healthier indoor environment for many years to come.
Principles We Stand By
Commitment to Quality
Our comprehensive quality assurance program de-risks insulation installation, giving homeowners confidence their investment will stand the test of time.
Together we achieve
We work with installers, manufacturers and governments sharing expertise and providing assurance that home insulation is installed safely and meets all quality standards.
A greener tomorrow
We seek to ensure that insulation plays a pivotal role in driving energy savings in Australian homes, reducing home energy bills and helping Australia meet its 2050 emissions target.
IIAA ACCREDITED INSTALLERS
To achieve accreditation from the IIAA, installers must meet a stringent set of requirements, ensuring the highest standards of quality and professionalism.
Financial Sustainability
IIAA Accredited Installers are required to meet strict compliance standards, including maintaining financial stability and minimum insurance coverage, as well as undergo probity checks.
Training and Supervision
IIAA Accredited Installers must implement effective policies and procedures for training, supervision, and maintaining quality and safety standards.
Code of Professional Conduct
IIAA Accredited Installers must adhere to the IIAA Code of Conduct and Warranty terms, ensuring that they operate professionally and ethically.
Accredited Installers
Right First Time
Approved Products and Technicians
IIAA Accredited Installers commit to using only trained, competent technicians and IIAA-approved products for all warranted installations.
Quality Assurance Process
Every IIAA Warranted installation adheres to a stringent quality assurance process that includes surveillance and inspections to verify that the work meets the IIAA’s high standards
Ongoing Reviews and Audits
IIAA Accredited Installers undergo annual reviews and are subject to random on-site inspections and monitoring to ensure standards are maintained.